Privacy Policy

1. Who we are

RikArena Consultancy Pvt. Ltd. is a software engineering and cyber security company, registered in India, with offices at:

• Noida: 1503B, 1504, Iconic Corenthum, Sector 62, Noida (UP) 201301, India
• Head office: Back of Officers Flat, Baily Road, Patna, Bihar, India

For the purposes of applicable data protection law, RikArena is the data controller for personal information collected through this website.

2. Information we collect

Information you provide directly

When you use our contact form, email or call us, you may share your name, organization, email address, phone number, the topic of your enquiry (for example a Digitus Egis product enquiry, a monitoring engagement, a SOC-level audit, or support for an existing system) and the content of your message.

Information collected automatically

Like most websites, our hosting infrastructure automatically logs standard technical information for security and performance purposes — for example IP address, browser and device type, pages visited and timestamps. We do not use this information to build advertising profiles.

What we do not collect

This website does not process payments and does not knowingly collect financial account details, government identity numbers, or special category data through its forms.

3. How we use your information

• To respond to enquiries submitted through the contact form, email or phone.
• To scope, propose and deliver engagements — Digitus Egis, cyber security consultancy, custom application development and related services.
• To operate, secure and improve this website, including diagnosing technical issues.
• To meet legal, accounting and regulatory obligations.

4. Legal basis for processing

Where India's Digital Personal Data Protection Act, 2023 (DPDP Act) applies, we process your information on the basis of your consent when you submit a form, and for the legitimate purpose of responding to a request you have initiated. Where the General Data Protection Regulation (GDPR) applies to visitors from the EU/EEA, we rely on consent and on our legitimate interest in operating a secure, functioning website and responding to business enquiries.

5. How we share information

We do not sell personal information. We may share limited information with:

• Service providers who host this website or support its delivery, under confidentiality obligations.
• Third-party technical resources this site loads to render correctly — Google Fonts and the jsDelivr CDN (used for Bootstrap Icons) — which may process your IP address as part of serving those files, under their own respective policies.
• Authorities, where disclosure is required to comply with law, protect our rights, or respond to a lawful request.

6. Data retention

Enquiry and contact information is retained only for as long as needed to respond to your request and maintain reasonable business records of the engagement, after which it is deleted or anonymized, unless a longer retention period is required by law.

7. Your rights

Subject to applicable law, you may ask us to confirm what personal information we hold about you, correct inaccurate information, or delete it. You can also raise a grievance about how your information has been handled. To exercise any of these rights, contact us using the details in Section 12 — we will respond within a reasonable time.

8. Children's privacy

This website is intended for business audiences and is not directed at children. We do not knowingly collect personal information from children.

9. Security

We apply technical and organizational safeguards — including encrypted connections and access controls — consistent with the same host-level security discipline behind our Digitus Egis platform. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International visitors

This website and its underlying infrastructure are operated from India. If you access the site from outside India, your information may be processed in India, and by using the site you consent to that processing.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Effective" date at the top of this page indicates when the current version took effect.

12. Contact us

For questions about this Privacy Policy, or to exercise your rights over your personal information, contact our Grievance & Privacy point of contact:

• Email: archana@rikarena.org
• Phone: +91 8102113936
• Post: RikArena Consultancy Pvt. Ltd., 1503B, 1504, Iconic Corenthum, Sector 62, Noida (UP) 201301, India